Cancellation policy
Order Cancellation Policy
At NXT Wear, many of our products are printed to order specifically for each customer.
Because production begins shortly after an order is placed, orders cannot be cancelled, modified, or changed once they have entered production.
If you need to make a change to your order, please contact us immediately at:
While we cannot guarantee changes can be made, we will do our best to assist before production begins.
Limited Releases
Some NXT products are available for a limited release period and may not return once removed from the store.
Once an order has entered production, all sales are considered final.
Faulty or Incorrect Items
If your item arrives:
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Damaged
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Defective
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Misprinted
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Incorrect
Please contact us within 7 days of delivery and we will work to resolve the issue in accordance with Australian Consumer Law.
Nothing in this policy limits your rights under Australian Consumer Law.